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TROUBLESHOOTING AND TREATMENT
During operations, if any error occurred, please check the following table before calling for service.
Below are common errors and the checks to perform.
Symptoms
Check points
After connecting the power and
Is the electricity in suspension?
pressing the "power" key, the
appliance has no response.
Is the fuse broken down?
Is the plug connected firmly?
Incompatible cookware or no cookware
Heating being interrupted in
is used?
normal use and a "Beep" will be
heard.
Is the cookware not considerably
placed form the center of the heating
zone?
Is the cookware being heated but
continually being removed?
Is the cookware empty or the
No operation during the heating
temperature too high?
being in use.
Is the air intake/exhaust vent clogged
or dirt has accumulated?
Is the cooker working over 2 hours
without any external instruction?
E0 Without cookware or Incompatible
Error codes occur.
cookware used
E1 IGBT sensor open circuit/short
circuit
E2 Internal overheat
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short circuit
E6 Top plate overheat
If the above remedies/controls can not fix the problem, unplug the appliance immediately, contact
Service Centre for inspection and repairing, note the error code and report it to Service Centre Ltd.
To avoid any danger and damage to the appliance, do not disassemble or repair it by yourself.
Remedy
Use after resuming the electricity.
Check the root causes carefully.
If the problem cannot be fixed,
please contact Service Centre
for checking and repairing.
Replace compatible cookware
for the induction cooker.
Place the cookware at the
center of the defined heating
zone.
Place a cookware inside the
heating zone.
Please check whether the
appliance is being misused.
Remove the stuff clogging the air
intake/exhaust vent. Operate the
appliance again after cooling
down.
Reset cooking modes or use
timer function.
When showing error signal E0,
E2 and E6, please check
whether the cookware is not
suitable, or switch on the
appliance again after it is cooled
down naturally. When showing
E1, E3-E5, please contact
Service Centre for checking and
repairing.
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PRODUCT SPECIFICATIONS
Model
BGMP-9130
Rated Voltage
220-240V~50/60Hz
Power
2000W
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