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FAQ
1. H ow do I know the direction of the airflow of the fan?
An arrow located on the side of the fan indicates the direction of airflow.
2. C an I reuse the pre-applied thermal paste on the cooler for re-installation?
Re-installation of the cooler will require you to clean off the pre-applied thermal paste and
re-apply the XTM70 thermal paste (sold separately).
3. W hat orientation should I install my radiator?
The best way to install a radiator is with the tubes on the bottom of the case, though you can
install it with the tubes in any position, including an inverted radiator, as long as the highest point
in the radiator is visibly higher than the CPU pump.
4. M y cooler and fans are blinking red or not functioning. What do I do?
Please double check all connections from the cooler and fans to the Commander CORE.
Ensure that the Commander CORE and LCD module are update to the most recent firmware
via iCUE. If this does not resolve your problems, please open a ticket at support.corsair.com or
contact our customer support team for further troubleshooting and assistance.
https://help.corsair.com/hc/en-us/requests/new
5. What should I do if my cooler backplate feels loose after installation?
It is common for your cooler backplate to feel loose after you install it into your motherboard
for the first time. Once you have seated and tightened down the cooler pump, it will pull the
backplate to the motherboard and apply pressure on the socket via the cooler.
IMPORTANT: Do NOT, under any circumstances, add additional washers and spacers to
your backplate to decrease play in the backplate. Doing so will increase the mounting
pressure to the retention kit and potentially damage your retention kit, motherboard, or
socket.
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