WARNING!
We do not recommend using the
appliance until the problem has been
completely fixed. Unplug the appliance
and do not plug it in again until you are
certain that it operates correctly.
12.1 The product number code
(PNC)
If you contact an Authorised Service Centre,
you need to provide the product number code
of your appliance.
The PNC can be found on the rating plate on
the appliance door. You can also check the
PNC on the control panel.
12.2 The dishwashing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
There are whitish streaks or bluish lay‐
ers on glasses and dishes.
There are stains and dry water drops
on glasses and dishes.
The interior of the appliance is wet.
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ENGLISH
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press and
hold simultaneously
about 3 seconds.
The appliance returns to the programme
selection.
Possible cause and solution
•
Refer to "Daily use", "Hints and tips" and the basket loading leaf‐
let.
•
Use more intensive washing programme.
•
Activate the ExtraPower option to improve the washing results of a
selected programme.
•
Clean spray arm jets and filter. Refer to "Care and Cleaning".
•
Tableware was left for too long inside the closed appliance. Activate
the function AirDry to set the automatic opening of the door and to
improve the drying performance.
•
There is no rinse aid or the dosage of rinse aid is not sufficient. Fill
the rinse aid dispenser or set the dosage of rinse aid to a higher lev‐
el.
•
The quality of the rinse aid can be the cause.
•
Always use rinse aid, even with multi-tablets.
•
Plastic items may need to be towel dried.
•
The programme does not have the drying phase. Refer to "Pro‐
grammes overview".
•
The released quantity of rinse aid is too high. Adjust the rinse aid
dosage to a lower level.
•
The quantity of detergent is too high.
•
The released quantity of rinse aid is not sufficient. Adjust the rinse
aid dosage to a higher level.
•
The quality of the rinse aid can be the cause.
•
This is not a defect of the appliance. Humidity condensates on the
appliance walls.
for about 3 seconds.
and
and
for