L I M IT E D W A R R A N T Y
Digital Security Controls warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no
charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original
purchaser must promptly notify Digital Security Controls in writing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of
the warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included
with the product. The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products
are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option.
I n te r nat i o na l Wa rra n ty
The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls shall not be responsible
for any customs fees, taxes, or VAT that may be due.
W a r ra nt y P r oce d u re
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning
goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not
been obtained.
C o n d i t i o ns t o V oi d War ra n ty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
I te ms N ot C ove re d b y Wa rra n ty
In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not identified with
DSC's product label and lot number or serial number; (iii) products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection
or testing to verify any warranty claim. Access cards or tags returned for replacement under warranty will be credited or re placed at DSC's option. Products not covered by this
warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall be provi ded. No repair work will be performed until a valid
purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service.
Digital Security Controls' liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the
exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls be liable for any special, in cidental, or consequential damages based upon breach
of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated
equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser's time, the claims of third parties, including customers, and injury
to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of su ch a jurisdiction apply to any claim by or against DSC, the
limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so that the above may not apply to you.
D i s cl ai me r o f War ra n ties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (inc luding all implied warranties of
merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of Digital Security Controls. Digital Security Controls neither
assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty
or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not
limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected.
O u t o f Wa r ra nt y Re p ai rs
Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to
Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been
obtained.
Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital S ecurity Controls has predetermined and which may be
revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the
replacement product will be charged for each replacement unit.
10
WK-241 PG2 – Installation Instructions