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en Troubleshooting
Troubleshooting
Trouble s hooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Trouble s hooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
The appliance is not work-
ing.
LEDs do not light up.
Brewing process starts,
drink is not dispensed.
Brewing process does not
start.
Status display lights up red.
32
Cause
The appliance has no power
supply.
Water tank is wrongly inser-
ted.
The water tank was re-
moved during the brewing
stage or there is air in the
system.
Float is stuck in the water
tank.
T DISC has not been inser-
ted.
The T DISC bar code is not
recognised.
troubleshooting
Check to see whether the appliance
▶
is connected to the mains.
Insert the water tank correctly.
1.
Push the water tank into the appli-
2.
ance until it clicks into place.
Start the cleaning process with the
▶
T DISC.
→ "Performing initial start-up",
Page 30
Remove the water tank.
1.
Descale the appliance.
2.
→ "Descale the appliance",
Page 31
Reach into the water tank and
3.
move the float up and down.
Check whether the T DISC is inser-
▶
ted.
Clean the T DISC reading window
▶
with a soft, damp cloth.
Smooth out the film of the T DISC.
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Use a new T DISC.
▶
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