WARRANTY
WHO DOES THIS WARRANTY COVER?
This limited warranty (the "Warranty") is issued by Airborne
Athletics, Inc. ("Airborne Athletics", "we", or "us") to you, a
purchaser who purchased a new or factory refurbished Dr. Dish
product or new Dr. Dish branded accessories directly from us.
The Warranty covers only you, the original product purchaser.
The Warranty cannot be assigned or transferred to any subsequent
purchaser or user and is not available to products that were
purchased from any source other than Airborne Athletics or an
authorized dealer.
WHAT DOES THIS WARRANTY COVER?
This Warranty covers defects in the product you purchased
from an authorized Airborne Athletics retailer (the "Product") as
follows. Airborne Athletics warrants that the Product is free from
defects in materials and workmanship and will, under normal
and intended use, function substantially in accordance with our
Product documentation and technical specifications. Proof of
Product purchase is required as a condition to coverage under this
Warranty, and the Product may require an online connection to
ensure full functionality.
WHAT IS NOT COVERED BY THIS WARRANTY?
Regardless of the above, the Warranty does not cover
the following:
•
Damage or loss of access as a result of Airborne's
termination or suspension of your account.
•
Data loss and any costs associated with data recovery.
•
Normal wear and tear.
•
Defects or malfunctions experienced during or caused
by use not in conformity with Product documentation
and technical specifications.
•
Damage caused by misuse, accident, neglect, abuse,
alteration, improper or unauthorized modification,
or tampering.
•
Damage to your property, home, walls, or floors that
may result from installation or removal of the Product.
•
Product that has been resold.
•
Damage caused by improper or incorrectly performed
maintenance or repair.
•
Damage caused by improper installation, relocation,
or uninstallation.
•
Damage caused during shipping or delivery
•
Product or Product parts returned without a
Return Material Authorization (RMA) number.
•
Commercial use of the Dr. Dish Home and IC3 Product.
•
Software and software functionality.
WHAT IS THE WARRANTY PERIOD?
The Warranty period begins the date the Product is shipped and
lasts for the period specified for the applicable Product:
PRODUCT
Dr. Dish Commercial
(Rebel+, All-Star+, & CT+)
Factory Refurbished
Dr. Dish Commercial
(Rebel, Rebel+, All-Star+,
& CT+)
Dr. Dish Home
Dr. Dish IC3®
Dr. Dish Accessories
REGISTER YOUR PRODUCT
Visit drdishbasketball.com/register to complete registration and
ensure proper warranty coverage.
HOW DO YOU SUBMIT A CLAIM?
Visit drdishbasketball.com/customer-service, call +1 952-873-2633,
or email info@drdishbasketball.com to report any Product issues
and open a claim under the Warranty. Our team will reach out to
you to attempt to help resolve your issue. If the issue cannot be
addressed remotely, Airborne Athletics may dispatch a general
technician to further investigate and troubleshoot.
If your Product has a defect or malfunction covered by this Warranty,
Airborne Athletics will repair, replace, or refund the Product at the
sole discretion of Airborne Athletics. If Airborne Athletics determines
that a Product should be replaced, the replacement may be a new
or a re-manufactured Product. Airborne Athletics may not return
the original Product to you, nor can Airborne Athletics guarantee
replacement or repair of the Product without risk to or loss of data
stored on your original Product.
Do not return any Product to Airborne Athletics without first
receiving a Return Material Authorization (RMA) number and
instructions for how to proceed. Airborne Athletics may require you
to furnish proof of purchase and/or comply with other requirements
before receiving Warranty service.
WARRANTY PERIOD
5 years or 2 million shots
(whichever comes first) coverage
for parts and standard domestic
shipping of said parts.
Labor not included.
3 years or 1 million shots
(whichever comes first) coverage
for parts and standard domestic
shipping of said parts.
2 year coverage for parts and
standard domestic shipping of
said parts. Labor not included.
1 year* coverage for parts.
Labor not included.
* Certain countries within the
European Union (EU) may have 2 year
coverage for parts, labor excluded.
1 year* coverage for parts.
Labor not included.
* Certain countries within the
European Union (EU) may have 2 year
coverage for parts, labor excluded.
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