Bluetooth
transmission
distance
Frequency
USB
Accessories
provided
8. TROUBLESHOOTING
If one of the following issues arises when using your MyOxy, consult this trouble-shooting
guide. If the problem continues, please contact our customer service department at
www.support.bewell-connect.com.
ISSUE
POSSIBLE CAUSE
Sp0
or PRbpm
Your finger must be
2
do not appear
correctly inserted.
correctly
SpO
too small to be
measured.
Sp0
or PRbpm
Your finger may not
2
are unstable
be inserted deeply
enough.
The user's finger is
trembling or the
user is moving.
Impossible to
Battery low
turn on the
Oximeter is damaged Contact customer service
device
10m
2400 - 2483.5MHz
USB port 2.0
Pulse oximeter, instruction manual, protective pouch, USB cable
Change the position of your finger and try again.
reading
Try several times. If you have any doubts about
2
a problem related to the product, seek medical
attention to obtain an accurate diagnosis.
Change the position of your finger and try again.
Try not to move.
Recharge the device with the USB cable
BewellConnect - BW-OX1 - User Manual - 072017v2
SOLUTION
13