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6. Trouble Shooting
Before arranging for service, firstly know the status and then check simply as
follows:
Problems
No picture or
sound.
Picture is OK, but
no sound
Remote control
doesn't work
No TV signal
No external video
signal
Picture lacks color
or picture too dark
All channels lose
color
Intermittently
Poor reception, loss
of color with certain
channels
Diagonal stripes
appear on picture
Picture has 'snow'
Ghost images
appear
Check if the power supply is plugged in.
Check if the power switch is in "on" position.
Check if the volume control is set to the minimum or mute
position.
Check if the power switch is in "on" position.
Check if the batteries are out of use or not connected well.
Make sure that there is no strong light striking the sensor
window of remote control unit.
Check there are no obstacles between the sensor window
and remote control unit.
Check if the TV/AV button is set to TV status.
Check if the antenna is well connected.
Check if you installed the TV correctly.
Check if you installed the TV correctly.
Check if the TV/AV button is set to AV position.
Check color, brightness and contrast controls are
correctly adjusted.
Check if the antenna is broken.
Check if the antenna is disconnected.
Check if the antenna is damaged.
Check if channels are correctly tuned.
The receiver may be affected by interference (e.g. from
nearby radio broadcasting transmitter or from another TV
receiver).
Check if the antenna is broken.
Check if the antenna is disconnected.
Check if the antenna is damaged.
Check if the antenna direction has been changed by a
storm or strong wind, etc. (because ghost images are
caused by the arrival at the antenna of both the signal
which has traveled directly from the transmitter and the
signal which has been reflected from a hill or a large
building. The direction of the antenna should be chosen
for minimized ghosting.)
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