6. Troubleshooting
lf the machi ne breakdown when cleaning, please follow below
situation firstly
Situation
Unit not turning on
Unit not charging
Unit going backwards
Unit cannot reverse
Unít working abnormally
Side brush abnormal
Dust bin abnormal
Universal wheel abnormal
Remate control can't use
Other abnormality or
issue persisting
Attention: lf the above solution can't solve the problems, please
contact after-sales service. Please do not assemble the machine
by yourself!
Possible Reason
Unit not turned on
Ran out of battery
Charging contact fail
Cliff sensor dirty
Front bumper problem
Wheels tangled
lncorrectly installed
Tangled
lncorrectly installed
Tangled
The remate control does Please insert
not have batteries
Control distance is too
long
Unknown
57
Solution
Turn on power switch
Charge with adapter
Ensure adapter contact
OK
Clean sensors with dry
cloth
Tap front bumper
Clean it
Reinstall correctly
Clean it
Put it properly
Remove wheel and clean
ít
AAA
The controllable distance
is within 4m without any
obstructíon in between
Turn unit off and on
floor and turn on again
batteries