tion on the processing
of your complaint.
• After consultation
with our customer
service, a product
recorded as defective
can be sent postage
paid to the service ad-
dress communicated to
you, with the proof of
purchase (receipt) and
specification of what
constitutes the defect
and when it occurred.
In order to avoid ac-
ceptance problems and
additional costs, please
be sure to use only the
address communicated
to you. Ensure that the
consignment is not sent
carriage forward or by
bulky goods, express
or other special freight.
Please send the equip-
ment inc. all accessor-
ies supplied at the time
of purchase and ensure
adequate, safe trans-
port packaging.
Repair Service
For a charge, repairs
not covered by the
guarantee can be car-
ried out by our service
branch, which will be
happy to issue a cost
estimate for you.
We can handle only
equipment that has
been sent with ad-
equate packaging and
postage.
Attention: Please send
your equipment to our
service branch in clean
condition and with an
indication of the defect.
Equipment sent car-
riage forward or by
bulky goods, express
GB MT
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