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account or smartphone.
5) Make sure your smartphone's operating system is
Android 5.0 or later, iOS 9.0 or later.
6) Make sure that a previous connection is not already
active; if necessary, disassociate it and re-pair it
exclusively through the app.
- I can't synchronize the clock data
1) Check that your smartphone's GPS and Bluetooth are
turned on.
2) Make sure that the smartwatch and smartphone are
not too far apart. The connection must be made within
approximately 10 meters.
3) Check if the smartphone is in airplane mode. In
airplane mode, the smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the
smartphone via the app.
- I can't get notifications
1) Make sure that the notification permissions on the app
are active.
2) Make sure that the smartwatch and the smartphone
are not too far apart. The connection must be made
within approximately 10 meters.
- The alarm / schedule reminder does not work
Make sure the settings have been "saved" after being
changed in the app.
- The heart rate value is not accurate or cannot be
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