ICE AND WATER
Possible Causes and/or
Recommended
Solutions
Water dispenser
•
Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the
will not operate
freezer door must be closed in order to operate the dispenser.)
properly
•
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
•
Kink in the water source line - A kink in the water line can reduce water flow to the dispenser.
Straighten the water line.
•
Water pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home
affects the flow from the dispenser. See "Water
Supply Requirements."
•
New installation - After connecting the refrigerator
to a water source, flush the water system.
See "Water
and Ice Dispensers."
•
Water
dispenser measured fill feature is not dispensing an accurate amount of water - Calibrate
the
water dispenser. See "Water
and Ice Dispensers."
•
Dispenser is locked - Unlock the dispenser. See "Water
and Ice Dispensers."
•
Water
filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See "Water
Filtration System."
•
A reverse osmosis water filtration system is connected to your cold water supply - This can decrease
water pressure. See "Water
Supply Requirements."
NOTE. If questions remain regarding water pressure, contact a licensed, qualified
plumber.
Water is leaking or
dripping from the
dispenser
NOTE: After dispensing, a few additional
drops of water are normal.
•
Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
•
New installation, or water filter was recently installed or replaced
- Air in the water lines causes the
water dispenser to drip. Flush the water system to remove the air in the water lines. See "Water
and
Ice Dispensers."
•
Residual
ice in the dispenser chute is melting
- Make
sure the ice chute
is free of ice shavings
or pieces.
Water
is leaking
from the back of the
refrigerator
Water
from the
dispenser is
not cool enough
(on some models)
•
Water line connections are not fully tightened - Make sure all connections are firmly tightened. See
"Connect Water
Supply."
NOTE. Water from the dispenser is chilled to 50°F (10°C).
•
New installation - Allow 24 hours after installation
for the water supply to cool completely.
•
Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
•
Water
has not been recently dispensed - The first glass of water may not be cool. Discard the first
glass of water dispensed.
•
Refrigerator
is not connected to a cold water pipe - Make sure the refrigerator
is connected to a cold
water pipe. See "Water
Supply Requirements."
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