Troubleshooting
Troubleshooting
❶ Cannot connect to Bluetooth.
a.
Make sure Bluetooth in your phone
has been turned on.
b.
Connect to the thermo-hygrometer in
the Govee Home app instead of
Bluetooth list in your phone.
c.
Keep the distance between your phone
and the device less than 60m/197ft.
d.
Keep your phone as close to the device
as possible.
e.
Make sure that Android device users
turn on Location and iOS users select
"Setting - Govee Home - Location -
Always" in the phone.
❷ Data in the app is not updated.
a. Make sure the device has connnected
to the Govee Home app.
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