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OWNER'S MANUAL | TRoUBLESHooTING
TROUBLESHOOTING
IGNITION TROUBLESHOOTING
BURNER WILL NOT IGNITE:
If ignition does not occur in 5 seconds:
Turn the burner control knob OFF.
STEP 01
Wait 5 minutes.
STEP 02
Repeat the lighting procedure.
STEP 03
If this does not work, to determine the cause, please try to ignite your appli-
If this does not work, to determine the cause, please try to ignite your appli-
ance with a match.
ance with a match.
MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks.
Before beginning, check for gas leaks.
Turn control knob to OFF position.
STEP 01
Light a match (or long
STEP 02
lighter) no shorter than 11
inches long.
Place the flame next to
STEP 03
the burner.
Push in and turn the control knob to start gas flowing.
STEP 04
Ensure burner lights and stays lit.
IF YOU CAN IGNITE YOUR APPLIANCE WITH A MATCH:
POSSIBLE CAUSES
Ignitor wire misaligned.
Damage to the ignition system.
IF YOU CAN NOT IGNITE YOUR APPLIANCE WITH A MATCH:
POSSIBLE CAUSES
Burner tubes are not receiving
fuel.
12
SOLUTION
Ensure that the ignition needle
is positioned 3-7mm away from
the burner tube, and above a
burner hole.
3-7mm
3-7mm
Contact customer service for
replacement parts.
SOLUTION
Clean the burner assembly to
remove the obstruction.
GAS FLOW TROUBLESHOOTING
BURNER FLAMES ARE YELLOW OR IRREGULAR:
• Appliance will not achieve a high heat or heats unevenly.
• Burner flames start strong, then immediately drop to low even
when burner is set to high position.
• Flame height drops when a second burner is lit.
• Flames DO NOT extend the full length of the burner, or only run on
one side of the burner.
• Burner flames are inconsistent.
POSSIBLE CAUSES
Obstructions in the burner, gas
jets, or fuel rail.
LPG cylinder is empty or low.
The regulator's flow limiting
device was triggered.
Regulator stuck in safety
position.
A FLAME IS COMING OUT OF THE AIR GATE:
POSSIBLE CAUSES
Something is blocking the
venturi in the burner.
MODEL: 6961
SOLUTION
Clean the burner, jets, and gas
hose.
Refill or replace the LPG
cylinder.
Reset the safety system:
Turn OFF the appliance,
STEP 01
close the LPG cylinder valve, and
disconnect the regulator from
the LPG cylinder.
Wait five minutes to
STEP 02
allow the pressure to dissipate,
then reconnect the regulator
to the LPG cylinder and slowly
open the OPD hand wheel one
half turn.
Ignite your appliance.
STEP 03
Contact customer service for
replacement parts.
SOLUTION
Clean the burner assembly to
remove the obstruction.
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