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Review this table to find do-it-yourself solutions for minor
performance problems. Any service needed, other than maintenance
described in this Use & Care Guide, should be performed by a qualified
service agent.
WARNING
Disconnect electrical supply before performing maintenance to the
carpet cleaner. Failure to do so could result in electrical shock or
personal injury.
PROBLEM
The cleaner will
not run.
Poor job of dirt
pick-up.
TROUBLESHOOTING
POSSIBLE CAUSE
Unplugged at wall outlet. Plug in firmly.
Defective wall outlet.
The motor is damaged.
Dirty water tank is not
installed correctly.
Dirty water tank is full.
Flexible hose door may
not be closed tightly in
place.
Brushrolls may be
wrapped with hair or
debris.
Nozzle cover is not fully
snapped into place.
The flexible hose is
clogged.
Check with a good appliance or
lamp. Be sure the power cord
plug is fully plugged into a good
wall outlet.
Call 1-877-531-7321 (US) / 1-844-
608-3081 (CA) for assistance.
Check the dirty water tank for
correct installation. Ensure it is
installed in place.
Empty the dirty water tank.
Check the flexible hose door and
make sure it is closed tightly.
Remove obstruction. Follow
instructions on page 20-21.
Reinstall the nozzle cover. Follow
instructions on page 20-21.
Clean the hose. Follow
instructions on page 16.
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SOLUTION
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