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Limited Warranty
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True Innovations
seating products are warranted against defects in material and workmanship while owned by the "Original Purchaser".
The term "Original Purchaser" is de ned as that party or entity which purchases True Innovations
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Innovations
retailer as shown by the original sales receipt. This warranty does not apply to "as is" or previously owned seating products.
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True Innovations
warrants its products to be free from defects in materials and workmanship (normal wear and tear, fading and
stretching excepted) for ten years from the date of purchase, except as provided below under the limited warranty.
The exceptions or exclusions to this warranty are as follows:
1. Upholstery material and foam cushion material is warranted against defects in material and workmanship for a period of one year,
beginning on the date of purchase as shown on the original sales receipt.
2. Any warranty claim that is submitted after the limited warranty period, or without proper proof of purchase, will not include the cost of
parts, labor or delivery.
3. This warranty shall not apply to the True Innovations
or attachments either caused by the original purchaser, shipping, storage, accident, re, ood or acts of God.
In the event of a defect in material or workmanship covered by this warranty, True Innovations
without charge the warranted furniture within a reasonable amount of time. We reserve the right to require damaged parts to be returned
to us upon request. Natural markings such as scars, brands, grain variations, wrinkles, color variations, etc. will be considered normal
characteristics and not construed as defects. We cannot warrant leather against scratching or scuf ng, as all leather is subject to
blemishes with use.
For claims or questions concerning this warranty, please contact True Innovations
www.trueinnovations.com. Be prepared to provide your name, address, daytime phone number, the model and purchase order number of
the product, date of purchase, and the store where it was purchased. True Innovations
submitted with all requests to con rm that you are the original purchaser according to our written warranty.
All warranties are limited to the original purchaser for normal use which is de ned as a standard work week of forty hours by a person
weighing less than 125 kg / 275 lb.
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products which have been subjected to misuse, neglect, alteration, modi cation
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furniture from an authorized True
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will repair or replace, at their discretion,
Customer Service department on the web at
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requires that the original sales receipt be
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