Mount the Camera to the Ceiling
Pull the button of the security mount and unscrew the ceiling bracket from the mount.
Install the bracket to the ceiling. Align the camera with the bracket and turn the camera unit
clockwise to lock it in position.
9
English
Troubleshooting
Camera is Not Powering on
If your camera is not powering on, please try
the following solutions:
• Plug the camera into another outlet.
• Use another 12V power adapter to power on
the camera.
If these won't work, please contact Reolink
Support.
WiFi Connection Failed During Initial
Setup Process
If the camera failed to connect to WiFi, please
try the following solutions:
• Please ensure your have entered the correct
WiFi password.
• Put your camera close to your router to
ensure a strong WiFi signal.
• Change the encryption method of the WiFi
network to WPA-PSK/WPA2-PSK/WPA3-PSK
(safer encryption) on your router interface.
• Change your WiFi SSID or password and
make sure that SSID is within 31 characters
and password is within 64 characters.
• Set your password using only the characters
on the keyboard.
If these won't work, please contact Reolink
Support.
Specifications
Operating Frequency: 2.4/5GHz Dual-band
Operating Temperature:
-10°C to 55°C (14°F to 131°F)
Size: 85×118 mm
Weight: 395g
For more specifications,please visit
https://reolink.com/
Notification of
Compliance
CE Declaration of Conformity
Reolink declares that this device is in
compliance with the essential requirements
English
10