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L I M I T E D W A R R A N T Y
What is Not Covered - Warranty Exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear on the product and/or attachments and accessories including, without limitation,
extension cords, hoses, filters, switches, carbon motor brushes and other vacuum attachments and
accessories not specifically listed.
• Damage or burnout of the product motor resulting from failure to clear a blockage occurring during the normal
course of use.
• Loss or damage to the product resulting from conditions beyond ProTeam's control including without
limitation, misuse, accident, abuse, neglect, negligence (other than ProTeam's), use beyond listed capacity,
or improper installation, maintenance or application.
• Improper modification or alteration may nullify this limited warranty.
• Loss or damage to the product resulting from failure to follow the required maintenance schedule, or failure
to use the product in accordance with ProTeam's written instructions, guidelines or the terms of its Owner's
Manual.
• Lithium Ion Battery Charger limited warranty applies only to defects arising under normal usage. All other
damages are expressly excluded.
How to Notify ProTeam
If you discover that your product has a defect that you believe is covered by this limited warranty, you must notify
ProTeam or the ProTeam authorized dealer who sold you the product within the applicable Warranty Period. You
may contact ProTeam Customer Service department at (866) 888-2168 via the fax number or the email address
listed in your Owner's Manual or at proteam.emerson.com. Customer service hours may vary and will be updated
on the ProTeam website. In order for a warranty claim to be processed as quickly as possible, we suggest that
you complete the registration card made available to you on the ProTeam website at proteam.emerson.com. If
you do not complete a registration card, you will be required to present a dated sales receipt in order to receive
warranty service. Warranty coverage for all products is subject to your compliance with the listed notification and
repair procedures. Notification procedures for the GoFree Flex Pro II and GoFit battery packs are set forth below.
What We Will Do to Correct Problems
ProTeam or your local ProTeam authorized dealer will determine whether your claim is covered by this limited
warranty, subject to the limitations or exclusions described above, and whether the claim is within the applicable
Warranty Period. For all warranty claims other than for the GoFree Flex Pro II and GoFit battery packs, provided
your claim is covered under this limited warranty, ProTeam or its authorized dealer will, at ProTeam's sole option
and discretion, (a) repair or replace the defective portion of your product or (b) replace your entire product.
GoFree Flex Pro II and GoFit battery packs are not field serviceable. If ProTeam is unable to repair your product
or provide you with a suitable replacement, you will receive a refund of your purchase price or a credit to be
used toward the purchase of a new product or GoFree Flex Pro II and GoFit battery packs. Products repaired
or replaced during the Warranty Period shall be covered for the remainder of the original Warranty Period.
Unauthorized repairs or modifications, or use of any parts other than genuine ProTeam parts, will nullify this
limited warranty.
GoFree Flex Pro II and GoFit Batterys Pack Notification Procedures
The GoFree Flex Pro II and GoFit battery packs are not field serviceable. Contact ProTeam Customer Service
at 866.888.2168 for service options. Please call the Customer Service department number above or visit the
ProTeam website to request a RAN. If you have not submitted a completed registration card, you must include a
dated, written proof-of-purchase and a statement explaining the nature of the malfunction with the RAN. If there
is no local ProTeam authorized dealer, ProTeam's Customer Service will give you the name and address of the
nearest field service representative.
No Other Express Warranty Applies
THE LIMITED WARRANTIES PROVIDED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES
PROVIDED BY PROTEAM TO YOU, AND ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL,
EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WHETHER OR NOT THE PURPOSE HAS BEEN DISCLOSED AND WHETHER OR NOT THE
PRODUCT HAS BEEN SPECIFICALLY DESIGNED OR MANUFACTURED FOR YOUR USE OR PURPOSE.
THE FOLLOWING SENTENCE APPLIES ONLY TO CONSUMER PURCHASERS: DISCLAIMERS OF IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT TAKE EFFECT UNTIL THE END OF THE
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ProTeam Owner's Manual
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