Troubleshooting
PROBLEM
Motor doesn't start or
blade doesn't rotate
Food is unevenly
chopped
Food is chopped too
fine or is watery
Food sticks to blade
and jug
Blender overloaded
(all lights flashing)
Care & Cleaning
Jug and lid
In order to keep your Jug clean and avoid food
drying on the blades and jug, follow the below
steps as soon as possible after use
• Rinse most of the ingredients off the jug and lid.
• Fill the jug with 500ml of warm water and press
the AUTO CLEAN button. If thick or sticky
ingredients require extra cleaning power add
a few drops of dish liquid detergent.
• Rinse the jug and lid again and/or wash
separately in warm soapy water with a soft
cloth or bottle brush.
• It is most effective to clean the jug immediately
after use.
Motor base
To clean the motor base, wipe with a soft, damp
cloth then dry thoroughly. Wipe any excess food
particles from the power cord.
Cleaning agents
Do not use abrasive scouring pads or cleaners
on either the motor base or the jug, as they may
scratch the surface. Use only warm soapy water
with a soft cloth.
8
EASY SOLUTION
• Check the blender jug and lid are securely in place.
• Check the ON / OFF button and selected function button is illuminated.
• Check that the power plug is properly inserted into the power outlet.
• This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
• The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than 2cm.
• Try blending for shorter period of time. Use the PULSE function
for better control.
• The mixture may be too thick. Try adding more liquid and/or using
a slower speed for blending.
• This blender has overload protection to prevent damage to the motor.
OVERLOAD PROTECTION will flash on the LCD. Unplug and allow
the blender to cool down for 30 minutes. Once cooled, you will be able
to use the blender as usual again.
• We recommend blending in smaller batches, or cutting ingredients
into smaller batches.
Dishwasher
The blender jug and lid can be washed in the
dishwasher on a standard wash cycle. The jug can
be placed on the bottom shelf, however the lid and
inner measuring cap should be washed on the top
shelf only. Be aware that washing parts on a regular
base in the dishwasher can shorten the life of them
due to prolonged exposure to harsh detergents,
hot water and pressure.
Stubborn food stains and odours
Strong smelling foods such as garlic, fish and some
vegetables such as carrots may leave an odour
or stain on the blender jug and lid. To remove, soak
blender jug and lid for 5 minutes in warm soapy
water. Then wash with a mild detergent and warm
water, rinse well and dry thoroughly. Store jug with
the lid off.
Storage
Store your blender upright with the blender jug
assembled on the motor base, or beside it.
Do not place anything on top. To allow air to
circulate, keep the lid off.