Before gou call for service...
Passible Cause
What To Do
Incomplete cgcle or timer
Automatic load redistribution
• Timer adds ] minutes to cgcle for each rebalance.
not advancing
1! or 15 rebalances may be done.This is normal operation.
Do nothing; the machine will finish the wash cycle.
Pump clogged
• See page 13 on how to clean the Pump Filter.
Drain hose is kinked or
• Straighten drain hose and make sure washer is not
improperly connected
sitting on it.
Household drain may
• Check household plumbing. You may need to call
be clogged
a plumber.
Drain hose siphoning; drain hose
• Ensurethere is an air gap between hose and drain.
pushed too far down the drain
Loud or unusual noise;
Cabinet moving
• Washer is designedto move 1/4" to reduce forces
vibration orshaking
transmitted to the floor.This movement is normal.
All rubber leveling legs are not
• Pushand pull on the back right and then back left of gour
firmlg touching the floor
washer to check if it islevel. If the washer is uneven,adjust
the rubber leveling legsso theu are all firmly touching the
floor and locked in place.Your installer should correct this
problem.
Unbalanced load
• Open door and manually redistribute load.To check
machine, run rinseand spinwith no load. If normal,
unbalance was caused bg load.
Pump clogged
• See page 15 on how to clean the Pump Filter.
No power/washer no-t
Washer is unplugged
• Make surecord is plugged securelg into a working outlet.
working or dead
Water supplgis turned off
• Turn both hot and cold faucets fullg on.
Circuit breaker/fuse is
• Check house circuit breakers/fuses. Replacefuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Automatic self sgstem checks
• Firsttime the washer is plugged in, automatic checks
occur. It may take up to 20 seconds before you can use
your washer.This is normal operation.
Snags, holes, tears, tips
Overloaded
• Do not exceed maximum recommended load sizes.
or excessive wear
See recommended maximum load sizeson page 11.
Pens, pencils, nails, screws or
• Removeloose items from pockets.
other objects left in pockets
Pins, snaps, hooks, sharp
• Fastensnaps, hooks, buttons and zippers.
buttons, belt buckles, zippers
and sharp objects left in pockets
ControJtime wrong
This is normal
• Duringspin the washer may need to rebalance the load
or changes
sometimes to reducevibrations. When this happens,
the estimated time is increased causing time left to
increase or jump.
Not enough water
This is normal
• Horizontalwashers do not require the tub to fill with water
like top-load washers.
Washer pauses or has
Pump clogged
• See page 15 on how to clean the Pump Filter.
to be restarted, or washer
door is locked and will
not open
Door unlocks or
This is normal
• Front-load washers start up differently than top-load
press STARTandmachine
washers, and it takes 50 seconds to check the system.
doesn't operate
Thedoor will lock and unlock.
Incorrect operation
• Simply open and close the door firmly; then press START.
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