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MAINTENANCE
NOTICE:
The replacement light must be rated for high temperatures within the oven 600 °F (316 °C) and must match the
nameplate voltage. Bulbs can be purchased as a service part.
•
CO4-280240HS—220–240V, 30W
•
CO4-280240FS—220-240V, 30W
•
CO4-120HS—120V, 30W
1. Turn off and unplug unit; allow it to cool completely.
2. Remove oven light glass cover, then the oven light bulb and replace with new bulb.
3. Reinstall the Light Cover.
TROUBLESHOOTING
Problem
Upon initial startup, unit does not
have heat or power out of the box.
Unit does not have power.
Unit is not heating.
Oven light does not work.
Pilot light does not work.
Steam function does not operate.
SERVICE AND REPAIR
Serviceable parts are available on vollrathfoodservice.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units
directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number,
and proof of purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not
offer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as
specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase
date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging
during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.
vollrathfoodservice.com
Potential Cause
High-Limit Thermostat(s) at back of unit may
have opened during shipping or storage in
very cold temperatures.
Unit is not plugged in.
There is a problem with the outlet.
Circuit breaker tripped.
Bake mode: Bake Timer is not set.
Broil mode: Bake Control is not set to Broil.
High-Limit reset is tripped.
There is an issue with the heating element(s). Contact Vollrath Technical Services.
There is an issue with the heating control(s).
Bulb is burned out.
There is a problem with the pilot light(s).
There is no water supply or it is blocked.
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin 53081-3201 USA
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
© 2024 The Vollrath Company L.L.C.
Course of Action
Unplug unit. Remove High-Limit Cover(s) at the
back and reset the High-Limit Button by pressing
until it clicks. Reinstall High-Limit Cover(s). Plug
unit in and turn on to verify power and heat.
Plug in the unit.
Contact an authorized service agent.
Reset the breaker.
Set the Bake Timer to ON or a specific time.
Set the Bake Control to Broil.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Replace oven light per the preceding
instructions.
Contact Vollrath Technical Services.
Turn on water supply or clean blockage.
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
All Other Products: 800.628.0832
Part 354861
4/29/2024
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