Amazon Basics B0CP7SD8SW Manual Del Usuario página 13

Troubleshooting
Problem
No picture (LED is on)
Solutions
Make sure that your computer is turned on.
»
Make sure that your cable (DisplayPort or HDMI) is correctly and securely connected to
»
your monitor and computer.
Make sure that your cable is not damaged. Open the menu to increase the Brightness
»
and Contrast settings, or reset the monitor to default settings.
Make sure that you have selected the correct input source. From the menu, navigate to
»
System > Input.
Problem
No picture (LED is o )
Solutions
Make sure that the power adapter is connected and receiving power.
»
Press and hold the control button to turn on the monitor.
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Problem
Abnormal picture
Solutions
Di erent input sources may have di ering aspect ratios. Try adjusting the aspect ratio
»
in the menu.
Problem
Color display is abnormal
Solutions
Check your cable connection (DisplayPort or HDMI) to make sure that the connection is
»
secure.
Make sure that your cable (DisplayPort or HDMI) is not damaged or does not have any
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bent pins.
Try another cable.
»
Adjust the picture's Mode or Color Temp. to change the display's color.
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Problem
No sound or sound is too low
Solutions
Make sure that the monitor's speakers are not muted.
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Raise the volume on your computer.
»
EN
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