TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly. If
these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove the battery pack before investigating fault.
Symptom
Pole saw fails to
operate
Pole saw
operates
intermittently
Dry chain
EN
Chain/chain bar
over-heats
Pole saw vibrates,
does not saw
properly
TECHNICAL DATA
Bar length
Chain speed
Oil tank capacity
Chain pitch
Chain gauge
Degree of protection
Machine weight
16
Possible Cause
Battery depleted
Over heating
Applying too much pressure while
cutting.
Loose connection.
Internal wiring defective.
On/off trigger defective.
No oil in oil tank
Vent in oil fill cap clogged
Oil passage clogged
No oil in oil tank
Vent in oil fill cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the wrong
direction
Remedy
Charge the battery pack
Place the machine in a cool, ventilated
place to cool it down
Apply less pressure while cutting
Contact your service agent.
Refill oil
Clean cap
Clean oil passage outlet
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
KAC361
25 cm
High: 17 m/s
Low: 13 m/s
160 ml
3/8'' LP
1.1 mm
IPX4
1.8 kg