TROUBLESHOOTING GUIDE
Before contacting the maintenance technician, make the following brief inspection. If the problem
persists, unplug the TV and call for service
PROBLEMA
No sound or image
Normal picture, but no
sound
The remote control does
not work
Sudden blackout
The image appears slowly
after turning on
Poor color or poor image
Horizontal / vertical bars
or image shake
Poor reception on some
channels
Lines or streaks in images
There is no output from
one of the speakers
SOLUCIÓN DE PROBLEMA
- Check if the main plug is connected to an outlet.
- Check if you have pressed the POWER button on the TV.
- Check the contrast and brightness adjustment of the image.
- Check the volume.
- Does it sound muted? Press the MUTE button.
- Try another channel, the problem may be in the broadcast.
- Is the audio cable installed correctly?
- Check if there is any object that causes a barrier between the
product and the remote control.
- Are the batteries installed with the correct polarity
(+ to +, - to -)?
- Has the correct remote operating mode been set: TV, VCR, etc.?
- Install new batteries.
- Is the sleep timer set?
- Check the power control settings. Interrupted energy.
- There is no transmission in the station tuned with automatic
activation.
- This is normal, the image is muted during the product startup
process. Please contact your service center if the image has not
appeared after five minutes.
- Adjust the color in the menu option.
- Maintain a sufficient distance between the product and the VCR.
- Try another channel, the problem may be in the broadcast.
- Is the video cable installed correctly?
- Activate any function to restore image brightness.
- Check for local interference, such as an electrical appliance or a
power tool.
- Problems with radio or cable television products. Change to
another station.
- The station signal is weak, redirect the antenna to receive the
weakest station.
- Check for sources of possible interference.
- Check the antenna (Change the direction of the antenna).
- Adjust the balance in the menu option.
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