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Idiomas disponibles
Problem
The appliance is not working
at all.
The temperature inside the
compartment is not low enough.
The normal operating sound
changes or becomes louder.
Water is collecting on the bottom
of the unit.
Transporting the appliance
To prevent damage to the unit during transport, ensure that
all accessories and components inside and around the
appliance are securely fastened.
The unit must only be transported in its vertical position; do
not tilt any more than 30°.
Once the unit has been positioned, wait for about 30
minutes before it is connected to the mains.
If the unit has been tilted more than 30° during transport,
allow it to stand in an upright position for at least 4 hours
before it is connected to the mains.
Disposal
Devices marked with this symbol must be
disposed of separately from your household
waste, as they contain valuable materials which
can be recycled. Proper disposal protects the
environment and human health. Your local authority or
retailer can provide information on the matter.
The refrigerant and the chemical agent in the insulation
foam must be disposed of through a competent agency.
Take special care not to damage the cooling circuit before
the unit is handed over for competent disposal.
Possible cause and solution
∙ There is a power failure
∙ The main fuse has blown.
∙ The temperature control is set to '0'.
∙ The fuse in the wall socket (if applicable) has blown. This can be checked by
connecting another electrical device to the socket and checking for function.
∙ The cabinet has been overloaded.
∙ The doors are not properly closed.
∙ There is too much dust on the compressor.
∙ I nsufficient ventilation: the unit is too close to a wall or other structure or object.
∙ The temperature setting is too low
Check the following:
∙ C heck for proper positioning (uneven floor).
∙ Are any adjacent objects affected by the running of the cooling unit (i.e. causing
them to vibrate?)
∙ Are there any objects on top of the unit which might be vibrating?
The melt-water drain system is blocked. Remove the blockage and clean the
system.
Guarantee
This product is guaranteed against defects in materials
and workmanship for a period of two years from the date
of purchase. Under this guarantee the manufacturer
undertakes to repair or replace any parts found to be
defective, providing the product is returned to one of our
authorised service centres. This guarantee is only valid
if the appliance has been used in accordance with the
instructions, and provided that it has not been modified,
repaired or interfered with by any unauthorised person, or
damaged through misuse.
This guarantee naturally does not cover wear and tear,
nor breakables such as glass and ceramic items, bulbs
etc. This guarantee does not affect your statutory rights,
nor any legal rights you may have as a consumer under
applicable national legislation governing the purchase
of goods. If the product fails to operate and needs to
be returned, pack it carefully, enclosing your name and
address and the reason for return. If within the guarantee
period, please also provide the guarantee card and proof
of purchase.
Information needed by the Customer Service
Should repairs to the appliance become necessary, please
contact our Customer Service, providing a detailed fault
description and quoting the article number KS ... on the
rating plate of the appliance. This information will help us to
handle your request efficiently.
In case of any malfunction or other problem, or
for ordering replacement parts, please contact our
Customer Services Department hotline.
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