Troubleshooting; Problems And Remedies - Sony NAS-CZ1 Manual De Instrucciones

Troubleshooting

Problems and remedies

Should you encounter a problem with your
system, do the following:
1
Make sure the power cord is correctly and
firmly connected.
2
Find your problem in the troubleshooting
checklist below and take the indicated
corrective action.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
General
The display starts flashing as soon as you
plug in the power cord even though you have
not turned on the system.
• Press ?/1 while the system is off. The
demonstration disappears.
The radio presetting is canceled.
• Redo "Presetting radio stations" (page 24).
There is no sound.
• Press VOL + or VOLUME + on the system.
• Make sure the headphones are not connected.
There is severe hum or noise.
• Move the system away from the source of noise.
• Connect the system to a different wall outlet.
• Install a noise filter (commercially available) to
the power cord.
The remote does not function.
• Remove the obstacle.
• Move the remote closer to the system.
• Point the remote at the system's sensor.
• Replace the CR2025 battery.
• Locate the system away from the fluorescent light.
The system can not be turned on even though
you have pressed ?/1.
• Make sure the power cord is connected to a wall
outlet.
The color irregularity on a TV screen appears.
• Turn off the TV set once, then turn it on after 15
to 30 minutes. If the color irregularity still
persists, place the speakers farther away from the
TV set.
Network
The desired server cannot be found.
• Check the network settings on your computer.
• Start up the server you want to use on your
computer.
• Check the network settings.
• Set the broadband router or hub again correctly.
For details, see the instruction manual of the
broadband router or hub.
• When setting a firewall other than that provided
with the OS, refer to Troubleshooting in the
Installation Manual included on the supplied
CD-ROM.
• Reduce the number of servers that can be
connected to 10 servers or less (page 21).
• Replace the Ethernet cable with a new one.
• Follow the procedure below and reconnect to the
server.
1.
Select "MEDIA SERVERS?" in the network
menu (page 19), then press ENTER.
Press ./> repeatedly to select the
2.
desired media server, then press ENTER.
Tracks registered to a server cannot be
selected by the system.
• Track selection, playback and other operations on
the system side may not be possible for servers
other than M-crew Server.
The sound skips.
• Sound skipping may occur in the following cases:
– When music is being recorded onto the server
– When the computer is running many
applications
– When the network status is crowded
– When multiple systems are performing
playback simultaneously
Track names are not displayed.
• Some types of input characters cannot be
displayed by the system, even if they can be
registered and displayed on the server.
Operation commands take time.
• Depending on the condition of the server, it may
take a while until operation proceeds. For
example, when there is no response after pressing
m/M, keep pressing m/M for a while.
Afterwards, operation sould begin.
continued
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