Washing
Water does not spray
The water shutoff valve is closed.
The water shutoff valve is located inside the tank. Request for repairs.
The strainer is clogged.
The strainer is located inside the toilet bowl. Request for repairs.
The water supply pressure is too low, or the water pressure setting is set to its lowest level.
Press + of the spray strength adjustment button.
The user is not detected by the sensor.
Sit on the toilet seat or change your sitting posture. For example, sit further back on the seat.
Clothes of the user are difficult to detect.
Allow the sensor to detect the skin of the user.
The toilet is being flushed.
This is not a malfunction. Priority is given to flushing. Press the
women) button again after the toilet has been flushed.
It takes time until water sprays
The temperature of the water supplied to the seat unit is too low.
This is not a malfunction. When water temperature is extremely low like in winter, it may take longer than
usual until the water gets sprayed due to the preparation of warm water.
Water is not warm
The water temperature is set at its lowest setting.
Select [WATER TEMPERATURE] which is in [PRESET] and adjust the temperature to the appropriate level.
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The temperature of supplied water is extremely low.
The water temperature of the shower may become lower than expected when temperature of supplied
water is extremely low during winter for example.
The water pressure is too low
The water pressure setting is set to its lowest level.
Press + of the spray strength adjustment button.
The nozzle shutter is unstable
A cleaning brush or other tools has interfered with the shutter during cleaning which caused the shutter to be
unstable.
Attach the nozzle shutter correctly.
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Troubleshooting
(rear washing), or
(front washing for