Troubleshooting
6.2
For the User
Symptom
Little or no water flows.
Cold water only -neon light
off.
Water too cold -neon light
on.
Water flow rate too low, or
temperature too high.
Water temperature
fluctuates.
Table 8
16
Cause
The water supply is turned off.
The flow is not high enough to
activate.
The water flow rate is too high.
The inlet water temperature has
dropped.
The main supply of water flow is
too low.
The hot tap is not fully open.
Fluctuating water pressure and/or
flow is causing the flow switch to
cycle on and off.
What do do
Turn on the main supply fully at the stop valve.
Open the inlet service valve fully.
Adjust the flow rate with hot water outlet
service valve.
Adjust the flow rate with hot water outlet
service valve.
Increase the water flow.
Adjust the stop/ball valve so that water is at the
right temperature with the tap fully open (see
section 5.2). Always turn the hot tap full on.
Increase the flow rate.
Be sure that the isolation valves are properly
adjusted.
Be sure that the inlet filter screen is clean.
Be sure that the outlet restrictors and aeratots
on showers and/or faucets are clear.
Be sure that there is no plumbing crossover by
shutting off the inlet isolation valve and
opening an hot water outlets served by the AE
3.4/7.2/9.5. If there is a steady flow, then cold
water is flowing into hot water service lines and
back-pressuring the AE 3.4/7.2/9.5. This
condition must be fixed or the heater wil not
work properly.
6 720 800 537 (2011/09)