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  • MEXICANO, página 224
TROUBLESHOOTING

■ Picture

Problem
No picture.
Screen freezes and operation buttons
do not work.
Video is not output with the desired
resolution.
Widescreen video appears vertically
stretched, or black bands appear at the
top and bottom of the screen. Or 4:3
video appears horizontally stretched.
Square noise (mosaic) appears on the
screen.
The playback screen will be disturbed if
DVD video is recorded to a VCR, or
played back through a VCR.
Audio is not output, or images are not
played back properly.

■ Sound

Problem
No sound, or sound is distorted.
Left and right channels of audio are
reversed, or sound comes out of only
one side.
Audio is not output, or images are not
played back properly.
Cannot hear the desired audio type and/
or number of channels.
Cannot hear the sound of PIP
(secondary audio).
38
En
Possible causes and solutions
– Make sure that the cables are connected correctly. (p. 10)
– Make sure that the connected TV or the AV receiver is set to the correct input. (p. 10)
– Connect this Player to the TV with VIDEO jack (p. 13) using the supplied video pin
cable and set Resolution properly. (p. 31)
– TV System is set to the incorrect setting. Press and hold DIMMER on the remote
control to reset TV System setting to default setting.
– Press
, then restart playback.
– Turn off the power and turn on the power again.
– Press and hold p on the front panel for around 5 seconds to restart this Player.
– Set to the desired resolution. (p. 31)
– Change the aspect ratio of your TV. (p. 31)
– Blocks in images may be visible in scenes with rapid movement due to the
characteristics of digital image compression technology.
– This Player complies with analog copy protection. Some discs contain a copy
prohibiting signal. If you try to play back such discs through a VCR, or record to a VCR
and play back the signal, the copy protection will prevent normal playback.
– The audio may not be output or the images may not be played back properly for some
discs in which copyright-protected contents are recorded.
Possible causes and solutions
– Turn the volume up.
– There is no sound during still mode, slow motion playback, fast forward and fast
reverse. (p. 7)
– Check that the audio cable is connected correctly. (p. 10)
– Audio may not be output depending on the audio recording status, such as when audio
other than an audio signal or non-standard audio is recorded for the audio content. (p. 3)
– Check the audio connection. (p. 10)
– The audio may not be output or the images may not be played back properly for some
discs in which copyright-protected contents are recorded.
– Refer to Audio Output setting and "About the audio output formats". (p. 33, 34)
– Set Coaxial/Optical or HDMI to PCM/Reencode. (p. 33)
– To hear secondary audio, press 2ND AUDIO. (p. 6)
– Depending on the disc, you may need to set secondary audio to on on the top menu of
the disc. (p. 7)

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