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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power
cord, and contact the nearest authorized YAMAHA dealer or service center.
Problem
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD or
Video CD
No sound or distorted sound
No audio at digital output
Disc can't be played
No return to start-up screen when
disc is removed
The player does not respond to the
remote control
Buttons do not work
Player does not respond to some
operating commands during
playback
22
– Check if the AC power cord is properly connected.
– Check if the TV is switched on.
– Check the video connection.
– If you did not use Progressive Scan connections (using the Y PB PR jacks on the
DVD Player) and you do not have a picture at the TV, please follow the steps below
to turn off Progressive Scan;
1. Press / (OPEN/CLOSE) to open the disc tray.
2. Press 1.
3. Then press MUTE to deactivate the Progressive. The DVD Player will reset itself
to Component/Interlaced video. The disc tray will closed automatically to let you
know it has reset itself.
– The disc is badly scratched or dirty.
– Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
– Make sure the PAL/NTSC setting at the DVD player matches the video signal of
your television. (See PAL/NTSC CONVERSION)
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS and if not, please make sure
the digital output is set to PCM.
– Check if the audio format of the selected audio language matches your receiver
capabilities.
– The DVD+R/DVD+RW/DVD-R/DVD-RW/CD-R/CD-RW must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded this particular JPEG CD or MP3 CD yourself, please ensure
that your disc contains at least about 6~10 pictures or 3~5MP3 music tracks before
using it with the player.
– Reset the unit by switching the player off, then on again.
– Aim the remote control directly at the sensor on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Insert the batteries with their polarities (+/– signs) as indicated.
– In order to completely reset the player, unplug the AC cord from the AC outlet.
– Operations may not be permitted by the disc. Refer to the instructions of the disc.
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