12. Warranty claims
The following applies to a guarantee claim without restricting your legal rights:
•
Guarantee claims can only be lodged within a time period of max. two years, from the
date of purchase.
•
Within this warranty period, we will remedy all defects based on material or manufactur-
ing errors either by repairing or replacing the device according to our preference.
•
Please contact your specialist dealer or send the defective device along with the guaran-
tee card and proof of purchase to the service address. No new warranty period begins if
the device is repaired or replaced. The guarantee period of two years after the purchase
date remains in effect.
•
Damages caused by improper use, normal wear-and-tear and defects that only insignifi-
cantly affect the value or usability of the device are excluded from the guarantee. If some-
one other than the technician(s) at the service address authorised by us has interfered
with the device, the guarantee is also void.
Warranty card
Surname
First name
Street
Postal code and city
Phone
E-mail
Serial number
Statement of defects
Signature of purchaser
AU-1310