Cricut expression 2 Manual Del Usuario página 40

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If the Machine does not function as warranted during the warranty period and your
problem cannot be resolved over the telephone or electronically, or with a CRU, PRoVo
CRAFt will either, at its discretion, 1) repair it to make it function as warranted, or 2)
replace it with one that is at least functionally equivalent.
If CRICUt® customer service deems it necessary to return the Machine to PRoVo CRAFt
for warranty service, customer service will issue a Return Material Authorization (RMA).
Upon obtaining an RMA from customer service, you must ship the Machine with a copy
of your proof of purchase, and a letter containing the RMA, your name, return shipping
address, and a brief written description of the problem to the PRoVo CRAFt Authorized
Care Center.
the RMA number must appear on the outside of the shipping box. only Machines
bearing a valid RMA will be accepted by PRoVo CRAFt. Unless PRoVo CRAFt directs
otherwise, we recommend you insure the shipment for the purchase price of the
Machine. the costs of such insuring/shipping are your responsibility. PRoVo CRAFt, at its
sole discretion, will either repair or replace your Machine, and return it shipping prepaid
to the address you provide in the letter included in your return.
If you have any questions regarding these warranties, please contact us:
www.cricut.com/warranty.
Exchange of a Machine or part
When the warranty service involves the exchange of a Machine or part, the item
PRoVo CRAFt replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. the replacement may not
be new, but will be in good working order and at least functionally equivalent to the item
replaced. the replacement assumes the warranty service status of the replaced item.
your Additional responsibilities
Before PRoVo CRAFt exchanges a Machine or part, you agree to remove all features,
parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. Ensure that the Machine is free of any legal obligations or restrictions that prevent its
exchange; and
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