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Troubleshooting
Before sending your printer for service, check the following to try to resolve the
problem. If the problem persists, contact your nearest OLYMPUS service center.
Problem
Cannot turn the
The AC adapter is not
printer on.
connected.
Cannot remove
The printer turned off
the ink ribbon
during the operation.
cartridge.
Printing from the
The printer takes a long
digital camera
time to open a TIFF file.
takes a long time
to start.
Trimming selected by
DPOF takes a long time.
Cannot print.
The ink ribbon cartridge is
not Inserted.
Paper or the paper tray is
not inserted.
Paper is jammed at the
paper eject section.
The printer driver is not
properly installed on the
PC.
Indicators light or blink
Noise interferes
Pictures that were not
with printed
taken with a digital
images.
camera were printed from
a digital camera.
Printing intervals
Printing intervals are
have gotten
automatically extended
longer.
during continuous printing
to prevent the internal
components from
overheating.
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Cause·Status
Connect the AC adapter
properly.
Push the ink ribbon cartridge in
until you hear a locking sound.
Turn the printer on again and
wait until the mechanical sound
stops.
Opening time varies depending
on the image size. Wait until
opening finishes.
Wait until opening finishes.
Insert an ink ribbon cartridge.
Load paper into the paper tray
and then install the paper tray.
Remove the paper.
Install or re-install the printer
driver on the PC.
Use a PC to print image data
that has not been recorded by
a digital camera.
This is not a malfunction. Wait
a few minutes.
Resolution
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