Warranty Information
Limited Warranty
Backcountry Access, Inc. (BCA) warrants that for a period of five (5) years from the
date of purchase, this product will be free from defects in material and workmanship.
Should a defect occur during the five (5) year warranty period, BCA will repair or
replace the defective product or component part at its option, free of charge. BCA will
repair or replace the product with an identical or reasonably equivalent product, at
its election, or it may elect to refund the purchase price (less reasonable depreciation
based on actual use) if it cannot readily and quickly provide a replacement.
Replacement products provided pursuant to this warranty are under warranty only for
the remainder of the original warranty period.
This warranty is valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is
required to obtain warranty performance. If the original proof of purchase cannot be
provided, BCA will use the product's manufacture date as the start of the warranty
Appendix:
period. BCA dealers do not have the right to alter, modify or in any way change the
terms and conditions of this warranty.
Warranty Information
Limitations
This warranty shall not apply if the product (a) is altered, modified, or tampered with in
any way by anyone or (b) is damaged by negligence, accident, unreasonable/abnormal
use or by other causes unrelated to defective materials or workmanship. Further, the
warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes.
BCA SHALL NOT BE LIABLE FOR DEATH OR INJURIES TO PERSONS, DAMAGE
TO PROPERTY, OR FOR ANY INCIDENTAL, CONTINGENT, OR CONSEQUENTIAL
DAMAGES CAUSED BY THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
BCA'S SOLE LIABILITY FROM THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE
DURATION OF THE ABOVE WARRANTY. SOME STATES, PROVINCES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR PROVINCE TO
PROVINCE.
How to Obtain Warranty Service
Prior to the expiration of the five (5) year warranty period, obtain a Return
Authorization (RA) number and instructions directly from BCA by clicking here:
http://www.backcountryaccess.com/customer-service/warranty-service/
If you have questions, contact the BCA warranty service department at (800) 670-8735
or warranty@backcountryaccess.com.
The purchaser is responsible for shipping and handling charges to the BCA warranty
service department. BCA will return the repaired or replacement product at its expense,
but if it is determined that there is no defect or that the defect resulted from causes
not within the scope of this warranty, storage or return of the product will be at the
purchaser's expense.
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