Getting Help - Dell Latitude C810 Manual De Instrucciones

30 D e l l ™ L a t i t u d e ™ C 8 1 0 S y s t e m I n f o r ma t i o n

Getting Help

Dell provides a number of tools to help you if your computer does not
perform as expected. For information on these help tools, see your User's
Guide.
If you have a computer problem and are unable to access the online User's
Guide, use the Dell Diagnostics to help you determine the cause of the
problem and to help you solve it. The diagnostics are on the Drivers and
Utilities CD for your computer.
NOTE: Run the diagnostics before you call Dell's technical support because
the diagnostic tests provide information you may need when you call.
To start the diagnostics, perform the following steps:
Turn off the computer.
1
Undock the computer if you have it docked.
2
Turn on the computer.
3
Press <F2> at the start of the boot routine to access the system setup
4
menu.
NOTE: Write down your current boot sequence in the event that you want
to restore it after running the Dell Diagnostics.
Select the following boot sequence.
5
NOTE: You can boot only from a CD-ROM, CD-RW, or DVD-ROM drive
installed as a fixed optical drive. You cannot boot from one of these
modules installed in the modular bay.
• Boot First Device: Diskette Drive
• Boot Second Device: CD/DVD/CD-RW Drive
• Boot Third Device: Internal HDD
Insert the Drivers and Utilities CD into the CD-ROM drive.
6
Turn the computer off.
7
Turn the computer on.
8
When you have completed running the diagnostics, remove the
9
Drivers and Utilities CD from the CD-ROM drive.