Troubleshooting - DELTA DORE TYDOM 2.0 Manual De Utilización

10. Troubleshooting

This section is intended to help you quickly solve the most common problems that you
may encounter.
If in doubt, if the problem persists or if it is not in this list, please contact your installer.
The intercom quality is poor
Check that you are not using the hands-free
mode of your telephone
The voice interface does not allow you
to talk
TYDOM 2.0 must be powered
by a mains power supply.
Check the 230V power supply of TYDOM 2.0.
Move TYDOM 2.0 as far away from the antenna
as possible.
A call cycle in progress
is interrupted and replaced by another
call cycle
The technical detectors are classed in order of
priority:
1 - Smoke, fire detector
(DFR TYXAL+),
2 - Water leak detector
(DF TYXAL+),
3 - Mains power failure detector
(DCS TYXAL+),
4 - Universal detector
(DU TYXAL+).
Example: A fire alert triggered
by a DFR TYXAL+ will take priority
over the triggering of a mains failure.
Because of changes in standards and equipment, the characteristics given in the text
and the illustrations in this document are not binding unless confirmed.
The room temperature announced
by the transmitter is incorrect
Move the transmitter away from sources of heat
(ADSL box, etc.) so as not to bias the
measurement of room temperature.
A detector in the installation causes
untimely triggering
After taking the call and listening to the
announcement, disable the relevant product.
A call cycle is not fully completed
Pressing the OFF button on a control device
stops the call cycle as soon as the ongoing
conversation is over.
The 'call numbers' and 'SIM card'
configuration menus are not available
To open these menus, your user code must be
configured as 'advanced user', contact your
installer.
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