Problem
Water spray intensity
too weak.
Water spray intensity
not stable.
Water too warm /
cold.
Water spray from the
spray wand suddenly
stops.
Water does not
emerge from the
spray wand.
Flushing Function
Product does not
flush.
Auto flush does not
work.
Heated seat
Seat heating does not
work.
Seat temperature too
warm / cold.
Potential cause
Water spray intensity has
been set to low.
Water supply defect.
The water filter is clogged.
Function stops automati-
cally after 2 min.
Seat sensor has lost
contact.
The spray nozzle is
clogged.
Seat sensor has lost
contact.
The time between two
flushes is too short.
The stop valve is closed.
Power or water supply
failure.
Auto flush deactivated.
Seat sensor is dirty or wet.
User was not seated
while using toilet.
User sat on seat for less
than 6 sec.
Seat heating is switched
off.
Solution
> Adjust water spray
intensity to medium
or high.
> Contact
help@duravit.com.
> Clean the water filter.
> Adjust water
temperature.
This is normal.
> Sit down and select
the function again.
> Clean the spray
nozzle.
> Sit down and select
the function again.
This is normal. Water
takes approx. 25 sec. to
refill.
> Open the stop valve.
> Pour a bucket of
water 8 l (2 gal.) into
the toilet.
> Add more water if the
water level is too low.
> Contact
help@duravit.com.
> Activate Auto flush.
> Clean the surface.
> Auto flush only works
when the user is
seated.
> Sit on the seat for
more than 6 sec.
> Activate seat heating.
> Adjust seat heating
temperature.
Ch.
6
App
7.2
6
App
EN
7.1
1.5
App
7.1
App
App
31