Warranty - Best Buy Cyberbook E-Touch Manual De Usuario

User Manual
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Warranty

BEST BUY PRODUCT GUARANTEE CONDITIONS
• HARDWARE UNITS: Best Buy offers a 2 year guarantee (24 months) in materials and work-
manship from the date of purchase. It is therefore necessary to present a document proving the
date of delivery or purchase, whether the invoice, receipt or delivery note. Documents that have
been manipulated will not be accepted.
• SOFTWARE ACCESSORIES: (only if included in the product) Product software accessories will
be sent via a download link or email within 30 days of the date of purchase.
• REQUEST FOR TECHNICAL ASSISTANCE: Connect online to the Best Buy website (www :/ /
bestbuy-int.com) and see if you can find the solution to the problem. If not, contact the Best Buy
technical service (specified below) to request repair of the product.
• REPLACEMENT: Within the first 15 days from the date of purchase, if it cannot be easily re-
paired, the product will be replaced by another (only the defective item will be replaced and not
the other elements that go with it).
• REPAIR: Repair of a product is free (both labour and materials) within the two years of the gua-
rantee provided that there is no reason for the cancellation of the guarantee. For repair of the pro-
duct you must previously contact the technical service and obtain a repair number (RMA);
otherwise the product will be returned to sender and shipping costs will be charged.
• CANCELLATION OF GUARANTEE: The guarantee will be automatically cancelled in the follo-
wing cases:
- Deficiencies of product use in countries other than the country of sale.
- Handling of the product or its identification elements (serial numbers) by anyone other than
the official technical service staff.
- Deficiencies caused by improper installation of the product.
- Problems arising from use of unofficial product accessories.
- Breakage caused by manipulation of the components of the unit.
- Damage caused fortuitously by accidents, falls or natural disasters.
- The guarantee does not include consumables and parts used and worn by normal use (remote
control keys, batteries, bulbs, connectors scratched by multiple connections and disconnections,
etc.).y desconexiones, etc.).
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