Troubleshooting
Problem
The power
The oven has been cooking
turns off during
for an extended period of
operation.
time.
The cooling fan is not
working.
Trying to operate the oven
without food inside.
There is not enough
ventilation space around the
oven.
Several appliances or
devices are plugged into the
same outlet.
There is no power
Power is not supplied.
to the oven.
There is a popping
Cooking food in a sealed
sound during
container or using a
operation, and
container with a a tight lid
the oven doesn't
may cause popping sounds.
work.
48 English
MC17J8000CG_AA_DE68-04224E-00_EN.indd 48
Cause
Action
After the oven has cooked
for an extended period of
time, let the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Unplug all other appliances
or devices from the outlet.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking food
can cause the containers to
burst or the lids to pop off.
Problem
Cause
The oven exterior
There is not enough
gets too hot
ventilation space around the
during operation.
oven.
Objects are on top of the
oven.
The door cannot
Food residue is stuck
be opened
between the door and oven
properly.
interior.
The oven does not
The oven may not work
heat.
if too much food is being
cooked or improper
cookware is being used.
Action
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Remove all objects on the
top of the oven.
Clean the oven and then
open the door.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated,
reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
7/11/2016 9:58:08 PM