Product Support - Donjoy IceMan CLEAR3 Manual De Instrucciones

TROUBLESHOOTING
Pump will not turn on
• Check all electrical connections and make sure the wall plug has power.
Cold pad will not cool down
• Make sure trapped air is out of cold pad once power is applied.
• Make sure cooler is filled with ice and water.
• Check all hose connections and make sure cold pad is wrapped properly to allow
water to flow.
• Check and clean filter cap located under the pump assembly. First begin by draining
the cold therapy unit. Then remove the filter cap located underneath the pump
assembly by unsnapping it. Clean the filter cap, removing any material that may
be clogging the filter. Finally, reinstall the filter cap before using the device.
Cold pad pressure is low
• Check water level. Add water if necessary.
• Make sure trapped air is out of cold pad.
No water flow
• Check water level. Add water if necessary
• Check and clean filter cap located under pump assembly.
• Cold pad and hose are wrapped too tightly or the hose is kinked. Unwrap and
rewrap the cold pad with cold therapy unit running, making sure water is circulating
freely throughout the cold pad and the hose is not kinked.
• Make sure connection between the cold therapy unit hose and cold pad hose is
properly connected.
Water leak at connector
• Connector between cold therapy unit hose and cold pad hose is not properly
connected. Stop machine, disconnect hose, and reconnect hose listening for a
"snap" or "click", and restart the unit.
• Check barrier to ensure it is dry. Replace with dry barrier, if it is wet.
Water leak at cold pad
• Faulty cold pad, replace.
• Check barrier to ensure it is dry. Replace with dry barrier, if it is wet.
Magnetic or Electromagnetic Interference
• Reorient or relocate the device. Increase the separation between the equipment.
Plug the power supply into an outlet on a circuit different from that to which the
other device(s) are connected.

PRODUCT SUPPORT

For product support call +1-888-405-3251 or +1-760-727-1280.
10
Unidades IceMan® CLEAR
IceMan® CLEAR
3+
Instrucciones de uso
y
3
de terapia en frío
11