If the device performance fails, check whether the detected problem is in the
following table. If your device still fails, contact customer service.
SYMPTOM
TV – No signal input
Signal cable is loose or not
connected.
connected, loose or
disconnected.
Remote Control
Receiver of remote control
is covered.
Distance is short,
no control.
The battery energy of the
remote control is too low.
TV
Adjustment is incorrect.
Display is faint.
Display mode is incorrect.
TV
Adjustment is incorrect.
Display image does
not fill the screen.
Display mode is incorrect.
TV
Exterior influence, for
example lighting, static
Unable to operate
electricity and so on, which
the TV
might disturb the normal
operation of the TV.
Static and sound
Antenna cable connector is
noise.
loose, cable is damaged.
Antenna cable type is not
correct.
Direction or position of
antenna is incorrect.
Signal is weak.
TV image is better,
Antenna cable connector
but has noise.
is loose, cable is damaged.
No image. No sound.
Power plug is loose,
power cord does not
connect well.
TV image has
Signal is exposed to
stripes.
interference, such as a car,
neon light, electric blower,
etc.
TV image has
TV signal is reflected by
shadows.
valley or building.
Direction of antenna is
incorrect.
TV has no sound.
Volume setting is too low.
Sound is muted.
CAUTION: Do not allow your TV screen to display the same image for an extended
period of time. Please set up a screen protection procedure. If a high-contrast picture
remains on the TV screen for a long time, this picture could burn the image onto the
screen. Usually the burnt image will disappear gradually when you turn off the TV's
power
owever, this damage cannot be repaired.
Note: The TFT LED panel uses a panel consisting of sub pixels which requires
or dark pixels on the screen. These pixels are normal and will have no impact on the
performance of the product.
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POSSIBLE CAUSE
Ensure signal cable is not loose
or disconnected. Reattach and try
again.
Ensure the remote receiver is not
obstructed.
Change the batteries.
Use auto-adjustment function.
Use recommended mode.
Use auto-adjustment function.
Enter PICTURE to adjust the
horizontal and vertical position.
Use recommended mode.
Press the
electrical source, then press the
button to turn on the TV again
after 1-2 minutes.
Check the antenna cable
connector plug for secure
connection and any damage.
Check ant
Adjust the direction or position of
antenna.
Attempt to use signal amplifier.
Check the antenna cable
connector plug for secure
connection and any damage.
Check to ensure power cord is
connected.
Press POWER on panel or
remote control.
Check if the
Do not use an electric blower
around unit.
Adjust antenna cable direction
to reduce interference.
Use a high-directional antenna.
Adjust direction of the antenna.
Adjust volume to proper level.
Press MUTE to deactivate mute.
REMEDY
button to tum off
F/
button is on.