If you experience
Not cleaning
or
removing
stains
Incorrect
dispenser
operation
Fabric
damage
TROUBLESHOOTING
First try the solutions
suggested
here
for assistance
and to possibly
avoid
a service
call.
Possible
Causes
Added
more water
to washer.
Washer
not loaded
as recommended.
Adding
detergent
on top of load.
Not using HE detergent
or using too
much HE detergent.
Not using correct
cycle for fabric
type.
Not using dispensers.
Not washing
like colors together.
Clogged
dispenser.
Sharp items were in pockets
during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before
washing.
Fabric
damage
can occur
if load is
tightly
packed.
Liquid chlorine
bleach
may have been
added
incorrectly.
Solution
Washer
senses load size and adds correct
amount
of water.
This
is normal
and necessary
for clothes
to move. It is normal
for the
wash load to be not completely
covered
in water.
Added
water
lifts the laundry
off the washplate,
resulting
in less effective
cleaning.
Washer
is less efficient
at cleaning
when load is tightly
packed.
Load garments
in loose heaps evenly around
the basket
wall.
Load with dry items only.
Add only 1 or 2 additional
garments
after
washer
has started.
Add detergent,
oxi products,
and color-safe
bleach
to the
bottom
of the basket
before
adding
the load
items.
The suds from regular
detergent
can keep washer
from operating
correctly.
Use only HE detergent.
Be sure to measure
correctly.
Always
measure
detergent
and follow
manufacturer's
directions
based on load
size and soil level.
Use a higher
soil level cycle option
and warmer
wash temp to
improve
cleaning.
Use Heavy
Duty cycle for tough
cleaning.
See the _'Cycle Guide"
to match
your load with the best cycle.
Use dispensers
to avoid
chlorine
bleach
and fabric
softener
staining.
Load dispensers
before
starting
a cycle.
Avoid
overfilling.
Do not add products
directly
onto
load.
Wash
like colors together
and remove
promptly
after
the cycle is
complete
to avoid
dye transfer.
Load dispensers
before
starting
a cycle.
Use only liquid
chlorine
bleach
in the bleach
dispenser.
Use only
fabric
softener
in the fabric
softener
dispenser.
Empty pockets,
zip zippers,
and snap or hook fasteners
before
washing
to avoid
snags and tears.
Tie all strings and straps before
starting
wash load.
Mend
rips and broken
threads
in seams before
washing.
Garment
care instructions
may not
have been followed.
15
Load garments
in loose heaps evenly around
the basket
wall.
Load with dry items only.
Use cycle designed
for the fabrics
being washed.
Use Heavy
Duty or Deep Wash
cycle for higher
water
fill. See
_'What's
New under the Lid" and "Cycle
Guide"
to match
your
load with the best cycle.
Add only 1 or 2 additional
garments
after
washer
has started.
Do not pour liquid
chlorine
bleach
directly
onto
load. Wipe
up
bleach
spills.
Undiluted
bleach
will damage
fabrics.
Do not use more than
recommended
by manufacturer.
Do not place
load items on top of bleach
dispenser
when loading
and unloading
washer.
Always
read and follow
garment
manufacturer's
care
label
instructions. See the _'Cycle Guide"
to match your
load with the
best cycle.