11. Warranty / service
Beurer GmbH, Söflinger Straße 218, 89077 Ulm,
Germany (hereinafter referred to as "Beurer") provides
a warranty for this product, subject to the requirements
below and to the extent described as follows.
The warranty conditions below shall not affect the
seller's statutory warranty obligations which ensue
from the sales agreement with the buyer.
The warranty shall apply without prejudice to any
mandatory statutory provisions on liability.
Beurer guarantees the perfect functionality and com-
pleteness of this product.
The worldwide warranty period is 5 years, commencing
from the purchase of the new, unused product from the
seller.
The warranty only applies to products purchased by the
buyer as a consumer and used exclusively for personal
purposes in the context of domestic use.
German law shall apply.
During the warranty period, should this product prove to
be incomplete or defective in functionality in accord-
ance with the following provisions, Beurer shall carry
out a repair or a replacement delivery free of charge, in
accordance with these warranty conditions.
If the buyer wishes to make a warranty claim, they
should approach their local retailer in the first
instance: see the attached "International Service" list
of service addresses.
The buyer will then receive further information about the
processing of the warranty claim, e.g. where they can
send the product and what documentation is required.
A warranty claim shall only be considered if the buyer
can provide Beurer, or an authorised Beurer partner, with
– a copy of the invoice/purchase receipt, and
– the original product.
The following are explicitly excluded from this warranty:
– deterioration due to normal use or consumption of
the product;
– accessories supplied with this product which are
worn out or used up through proper use (e.g. batter-
ies, rechargeable batteries, cuffs, seals, electrodes,
light sources, attachments and nebuliser acces-
sories);
– products that are used, cleaned, stored or main-
tained improperly and/or contrary to the provisions of
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