BUSY/NO SIGNAL
Cause
The telephone number you dialed is
busy.
The fax number dialed was incorrect.
The other party's fax machine is not
working.
The other party is not using a G3
machine.
The fax may not be set for the type of
telephone line in use (pulse/tone).
The receiving fax machine did not
answer within 55 seconds (after all
automatic redialing attempts).
CHECK DOCUMENT
Cause
The document is not set in the ADF, or
has jammed.
CHECK PAPER SIZE
Cause
The size of the paper in the Rear Tray
and that specified in the <PAPER
SIZE> setting are different.
CHK PRINTER 5100 / SEE MANUAL
Cause
Movement of the Holder is blocked.
There may be an obstruction that is not
allowing the Holder mechanism to
move.
The FINE Cartridge may be defective.
An error requiring servicing might have
occurred.
CHK PRINTER 5B00 / REQUIRE SERVICE
Cause
The ink absorber (which holds the ink
used for print head cleaning) may be
full.
86
Troubleshooting
Try sending the document at a later time.
Check the fax number and dial again.
Contact the other party and have them check their fax machine.
Contact the other party and ask them to send or receive the document using a
G3 machine.
Make sure the fax is set for the correct telephone line type (see page 14).
Contact the receiving party and have them check their fax machine. You can try
to send the document using manual sending (see page 23). For long-distance
call, add pauses to the registered number (see page 27).
Set the document you are trying to send or copy (see page 21), or check for a
document jam and clear the jam if necessary (see page 72), and start again.
Load the correct paper size or change the <PAPER SIZE> setting (see
page 58). Press [Stop/Reset].
Clear the paper jam or foreign object that is preventing the Holder from moving,
then turn off the machine and turn it back on again.
Check for any obstruction (paper clip, small object, etc.) and also that the
protective tape are removed from the FINE Cartridge. Check also for a paper
jam and clear the jam if necessary (see page 72). Then press [Stop/Reset] and
start again.
Press [Stop/Reset]. Reinstall the FINE Cartridge (see your setup sheet or
page 62) and start again.
In either case, if the error does not clear, try unplugging the fax. Wait several
minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new
one (see page 62).
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in and turn on the
machine. If the same error occurs, contact the service center.
Contact the service center as early as possible.
Action
Action
Action
Action
Action