9. TROUBLESHOOTING
Jump Starter
PROBLEM
The jump starter won't
jump start my car.
The jump starter won't
power my 12V device.
The battery in the jump
starter won't hold a
charge.
The jump starter's alarm
is on.
The jump starter won't
power my 110V AC
device.
The RED LED near the
converter ON/OFF switch
is on and the converter
will not function.
Charger
PROBLEM
The green
POWER
LED does not light when
charger is properly
connected.
POSSIBLE CAUSE
Clamps are not making a good
connection to the battery.
The jump starter's battery is not
charged.
The vehicle's battery is defective.
The 12V device is not
turned on.
The battery inside the jump
starter is not properly charged
(is under 10.5V).
The 12V device draws more
than 15A or has a short circuit.
The battery is bad (will not
accept a charge).
Connections are reversed.
The converter is not turned on.
The 110V AC device is not
turned on.
The battery inside the jump
starter is not properly charged
(is under 10.5V).
The 110V AC device draws
more than 400 watts or has a
short circuit.
Converter has gone into
shutdown mode.
REASON
AC outlet is dead.
Poor electrical connection.
• 10 •
SOLUTION
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Check the battery charge status
by pressing the Display button
on the front of the unit. The display
will show the percentage of
charge.
Have the battery checked.
Turn on the 12V device.
Check the battery charge status
by pressing the Display button on
the front of the unit. The display
will show the percentage of
charge.
Disconnect the 12V device. The
internal breaker will automatically
reset after a minute or two. Try
using the 12V device again.
Replace the battery.
Disconnect the jump starter and
reverse the clamps.
Turn on the converter.
Turn on the 110V AC device.
Check the battery charge status
by pressing the button on the
front of the jump starter. See the
Digital Display section of this
manual.
Disconnect the 110V AC device.
The converter will reset after a
second or two. Try the 110V AC
device again. If it happens again,
use a smaller device.
See the Converter Shutdown
Protection section.
SOLUTION
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for a loose fitting plug.