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6. TROUBLESHOOTING GUIDE

Use the following table to resolve minor issues:
Problem
The battery is not fully
charged
In the case of
a problem in
The UPS is overloaded.
the mains, the
Defective battery. It
operating time
may be due to the
is very short.
ambient temperature or
inappropriate operation.
The battery has reached
The UPS does
the end of its useful life
not start up
Mechanical problem
For the 650/850 VA
models, the fuse has
blown due to overload
For the 1000 VA model,
the circuit breaker
The output
tripped due to overload
sockets have not
been activated
The batteries are
discharged
The unit was damaged
by a voltage peak or
overload
The alarm
sounds
continuously
The UPS is overloaded.
when connected
to the mains.
There are no
problems in the
The mains cable plug is
mains but the
not connected correctly.
unit is in battery
mode.
Tabla 3. Troubleshooting table.
If you are registered on the website:
support.salicru.com
, you can access:
support.salicru.com/troubleshooting
, to consult the extended troubleshooting guide for the unit,
in addition to accessing other services available for regis-
tered users.
USER MANUAL -
ENGLISH
Possible cause
Solutions
Recharge the battery
leaving the UPS connected
to the mains.
Disconnect critical loads.
Contact Service and
Technical Support S.T.S.
Contact Service and
Technical Support S.T.S.
Contact Service and
Technical Support S.T.S.
Switch the UPS off and
disconnect at least one of
the loads. Disconnect the
AC network and press the
circuit breaker reset button.
Connect the UPS again and
start it up.
Leave the unit connected to
the mains and charging for
at least 4 hours
Contact Service and
Technical Support S.T.S.
Disconnect one of the
loads first. Before starting
it up again, check that the
connected load matches the
unit's power specifications.
Reconnect the mains cable
plug correctly.
SPS.PC UNINTERRUPTIBLE POWER SUPPLY (UPS) SYSTEMS
21

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