If you experience
Not cleaning
or
removing
stains (cont.)
TROUBLESHOOTING
First try the solutions
suggested
here for assistance
and to possibly
avoid a service call.
Possible
Causes
_
Solution
g
Adding
detergent
on top of load.
Not using HE detergent
or using too
much HE detergent.
Not using correct
cycle for fabric
type.
Not using dispenser.
Not washing
like colors together.
Not selecting
Fabric
Softener-On.
Incorrect
dispenser
Clogged
dispenser.
operation
Fabric
damage
Sharp items were in pockets
during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before
washing.
Fabric
damage
can occur
if washer
is tightly
packed.
Liquid chlorine
bleach
may have been
added
incorrectly.
Garment
care instructions
may not
have been followed.
Odors
Clean
Washer
maintenance
not done
as recommended.
Using wrong
or too much detergent.
Lid locked
light is
The lid is not closed.
flashing
A cycle was stopped
or paused using
the Start/Pause
button.
Single-dose
laundry
Adding
laundry
packet
incorrectly.
packet
not dissolving
16
Add detergent,
oxi products
and color-safe
bleach
to the bottom
of the basket
before
adding
the load
items.
The suds from regular
detergent
can keep washer
from operating
correctly.
Use only HE detergent.
Be sure to measure
correctly.
Always
measure
detergent
and follow
manufacturer's
directions
based on load
size and soil level.
Use a higher
soil level cycle option
and warmer
wash temperature
to improve
cleaning.
Use Heavy Duty cycle for tough cleaning.
See the "Cycle Guide" to
match your load with the best cycle.
Use dispenser
to avoid chlorine
bleach
staining.
Load dispenser
before
starting
a cycle.
Do not add products
directly
onto
load.
Wash
like colors together
and remove
promptly
after
the cycle is
complete
to avoid
dye transfer.
Always
select "On",
when selecting
Fabric
Softener
option.
Cycles
that use spray rinsing
will add additional
water
for proper
fabric
softener
dispensing
when "On" is selected.
Use only liquid
chlorine
bleach
in the bleach
dispenser.
Empty pockets,
zip zippers,
and snap or hook fasteners
before
washing
to avoid
snags and tears.
Tie all strings and straps before
starting
wash load.
Mend
rips and broken
threads
in seams before
washing.
Load items in loose heaps evenly around
the washplate.
Load with
dry items only.
Use cycle designed
for the fabrics
being washed.
Add only 1 or 2 items after
washer
is started.
Do not pour liquid
chlorine
bleach
directly
onto
load. Wipe
up
bleach
spills.
Undiluted
bleach
will damage
fabrics.
Do not use more than
recommended
by manufacturer.
Do not place
load items on top of bleach
dispenser
when loading
and unloading
washer.
Always
read and follow
garment
manufacturer's
care
label
instructions. See the "Cycle Guide"
to match your
load with the
best cycle.
Run the Clean Washer
with bleach
cycle monthly.
See "Washer
Care" in Washer
Maintenance.
Unload
washer
as soon as cycle is complete.
Use only HE detergent.
Be sure to measure
correctly.
Always
follow
the manufacturer's
directions.
See "Washer
Care"
section.
Close the lid. The washer
will not start or fill with the lid open.
The washer
may still be spinning.
The lid will not unlock
until the
basket
has stopped
spinning.
This may take several
minutes
if
washing
large
loads or heavy
fabrics.
Be sure laundry
packet
is added
to washer
basket
before
adding
clothes.
Do not add packet
to dispensers.
Follow the
manufacturer's
instructions
to avoid damage
to your items.