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LOCATING FAULTS

PROBLEM
The UPS will not
switch on
UPS always in battery
mode
Duration of the back-
up battery too short
Continuous audio alarm Overload
Red Battery Failure
LED on
Should problems or malfunctions occur that are not listed above, or if the above operations cannot be
performed, call technical support giving full details of any problems.
STORAGE
Storage Conditions
The UPS must be stored with a fully charged battery in a horizontal position and covered in a cool, dry
environment. Prior to transfer to the warehouse, the UPS should be charged for at least 6 hours, then turned
off and all cables removed.
Long-term storage
For prolonged storage in environments where the temperature varies between –15 and +20°C, charge the
UPS battery every 12 months.
For prolonged storage in environments where the temperature varies between +20 and +30 °C, charge the
UPS battery every 6 months.
For prolonged storage in environments where the temperature varies between +30 and +45 °C, charge the
UPS battery every 3 months.
POSSIBLE CAUSE
The ON/OFF button was not pressed
right down.
UPS failure
Loose power cable
Burnt mains fuse
Line voltage too high, too low or black
out
UPS failure
Battery not fully charged
Battery is damaged
Battery failure
WHAT TO DO
Press the ON/OFF button
correctly.
Call technical support
Check that the power cable is firmly
connected to the mains outlet
Replace the fuse
Normal condition
Call technical support
Charge the UPS for at least 6 hours
Replace the battery, call technical
support
Disconnect non-essential loads
Replace the battery, call technical
support
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