FAQ
FAQ. Question
Answer
Can I connect
The ONE system requires the use of
accessories (flashing
ONE digital accessories (with on-board
lights, photocells, key
intelligence) connected on the BUS line that
switches, etc.) from other
communicate with the control unit through
manufacturers?
a proprietary communications protocol. The
use of third-party accessories, including
digital ones, is not compatible with the
system. You can use third-party devices
using the ONE I/O INTERFACE that lets you
manage N.O. push buttons, indicator lights
and external loads that can be enabled from
relays (with appropriate external support
relay), such as flashing and high-power
lights. The ONE control unit also features
a dedicated output OUT AUX that can be
programmed as an AUX FLASHING LIGHT
output (24 VDC max. 5W) or ELECTRIC
LOCK COMMAND (24 VDC max. 12W
pulse).
Can I replace a generic
The control unit already installed on a
control unit of an
system can be replaced only if you also
automation already
replace all the other accessories and
installed with control unit
geared operators. In general, this is possible
ONE?
because a standard automation system has
more than 2 wires for each accessory (so
you can use two wires, normally those that
supply power, for the BUS line connection).
What happens if I assign
The control unit detects a conflict of
the same ID to two
communication between the accessories,
devices (accessories) of
disabling them. As a result, you can lock
the same family?
the barrier in fully open position (for safety
reasons).
After I have connected
Check the connections to the operators.
everything and set the
Check safety fuse F2 connected to the
basic parameters through
operator power supplies to make sure it is
the dip-switches (manual
intact. Also check safety fuse F1 connected
adjustments), when I
to the transformer's primary winding. Check
press the STEP BY STEP
for the presence of mains voltage.
button, the operators do
CAUTION: we recommend that you always
not move the barrier.
leave the barrier semi-open when checking
operator movements.
I connected the
Check if the led TX and POWER BUS are
accessories to the BUS
on. If they are not, check the integrity of
line, but they do not
logic safety FUSE 3.
seem to respond to
commands.
I need to power an
If you need to have a direct 24 VDC
external radio receiver
supply at all times (utilities), you can use
or another 24 VDC low
the dedicated output OUT AUX (excluding
consumption device.
the LAMP AUX or ELECTRIC LOCK
How can I power it from
COMMAND AUX functions) that can deliver
the control unit?
up to 5W in continuous mode. To activate
this power supply, remove the board plastic
cover and bridge J1 with a specific jumper:
48
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FAQ. Question
Answer
I cannot connect with the
Make sure you have slotted the K-ONE in
app to the control unit.
the specific connector in the centre of the
board. Check that a red led is on or flashing
on the side of the K-ONE. Make sure that
you have enabled WiFi on your device
(smartphone or tablet) and that you have
connected it to the network generated by
the K-ONE.
I configured the system
Once you have configured your system
with the app. I can no
through the app, the command is
longer change the basic
automatically disabled by the physical
parameters through
settings (hardware) in the board. Therefore
the dip-switches of the
it is no longer possible to change the
control unit.
settings of the system manually, which
is meant to ensure commissioning and
certification of the system. If you want to
change the settings, you need to access
the system again through the K-ONE or
apply the FACTORY RESET procedure and
reconfigure the system from scratch.
I configured the system
If the barrier freezes, check the connections
through the manual
of the encoder to make sure they are wired
adjustments, but during
to the corresponding inputs of the operator.
self-learning of the
If the barrier runs a brief inversion during
stroke, the barrier stops.
closure or freezes when opening (obstacle
detection), check the speed and sensitivity
levels on the trimmers. Try decreasing the
SENS trimmer and increasing the SPEED
trimmer.
.
The remote controls
Make sure that the 50Ohm impedance
seem to have little power
terminal of the antenna is installed. Check
in transmission, i.e. they
for the presence of the impedance terminal
do not send the signal of
even when using a coaxial cable (do not
the remote control from
leave the coaxial cable without terminal).
afar.
Check the charge level of the remote
control batteries (3.0V with a full charge)
What happens if I invert
If you invert the limit switches, the control
the "open" limit switch
unit cannot properly detect the end
with the "close" limit
of the movement by intercepting the
switch?
corresponding limit switch. In this case, the
control unit searches for the mechanical
lock or the maximum stroke saved via
encoder count. This does not generate
malfunctions, but the system loses the
safeties linked to the presence of the limit
switches.
J1