TROUBLESHOOTING
WHEN THERE IS NO POWER TO THE JUICER:
• Check if the power cord is properly plugged in.
• Check if the drum lid and the juicing bowl are properly assembled.
• Check if the top-set and the body are properly assembled.
• Juicer will not operate if parts are not assembled properly.
LOW JUICE YIELD:
• Different ingredients hold different amounts of fluid that will yield different amounts
of juice.
• If the ingredients are not fresh, they may contain reduced amount of fluid, which will
yield less juice. Sock ingredients in cold water for about 30 minutes prior to juicing for
the best result.
• Check if the compression silicone is firmly inserted.
• If the ingredient itself has low water content, it may help to soak it in water
before juicing.
• If juicing ingredients with small seeds, after a few servings, it may reduce the juice
yield. For best result, disassemble and wash the topset in between juicing.
• If there is seed residue on the bottom of the juice screen, this can affect juicer
performance and the overall juice yield.
THERE IS TOO MUCH PULP IN THE JUICE:
• To reduce the fine pulp, clean the top-set frequently and extract the pulp.
• Use a mesh strainer and put the juice through it to collect the unwanted pulp.
• If the juice screen and the auger are damaged and affecting the juicer's
performance, it is recommended the parts be replaced.
* The lifetime of each part may vary depending on length and method of use and
ingredients extracted.
ODD NOISE FROM THE JUICER:
• Check if the parts are assembled correctly. Try reassembling the parts and listen for
the odd noise.
• Do not start the juicer unless there are ingredients and/or liquid in it.
• Operating the juicer without ingredients can cause damage to the screw.
• If the juicer is operated without ingredients or liquid, the noise level can increase and
also can lead to damage.
• The friction noise from the auger and the juice screen will disappear when ingredients
are inserted into the juicer.
• If the noise occurs when ingredients are inserted into the juicer, check the size of the
ingredients. Do not insert anything over 1 inch in thickness.
• Depending on the type of ingredients, the dimensions can be smaller.
• The noise can occur if the juicer is operated on an uneven or slanted surface.
Place the juicer on a horizontally flat surface when operating.
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